The 2026-2030 Strategic Plan Development Project Team consisted of Project Sponsor, Mark Dombroski (Asst. General Manager / COO), Project Lead, Luis Jimenez (Operations Administrator), and Team Members, Marilyn Gilbert (General Manager & CEO), Mike Perez (Chief Financial Officer), Constanza Miner (CAO), and Paul Gonzalez (General Counsel & Chief Legal Officer). Additional input and support was provided by the Directors of Water/Wastewater Operations, Water/Wastewater Engineering, Electric Transmission & Distribution, Electric Operations, Power Supply & Market Operations, Environmental Services, Human Resources, Communications & Support Services, Enterprise Solutions, and Finance.
Historically, BPUB has followed a 5-year strategic planning cycle. For the 2026-2030 Strategic Plan (The Plan), BPUB has developed a comprehensive five-year strategic plan that unifies the ten (10) subordinate departmental business plans under a single framework. The Plan aims to establish clear strategic outcomes and key performance indicators (KPIs) to enhance operational efficiency, address future challenges, and drive sustainable growth.
In June of 2025, BPUB entered into a contract with ScottMadden, a management consulting firm with extensive experience working with municipally owned utilities, to lead the development of the 2026-2030 Strategic Plan. The approach used to develop The Plan was designed to align The BPUB Board, Senior Leadership and other stakeholders around the strategic direction of the organization with a focus on prioritizing the most impactful outcomes. The approach broke down into two phases: (1) Strategic Assessment and (2) Strategy Development and Implementation Planning. The key activities associated with each phase breakdown as follows:
Phase 1 - Strategic Assessment
Phase 2 - Strategy Development and Implementation Planning
|
Activity
|
Date
|
|---|---|
|
Entered into Contract with ScottMaddden |
June 2025 |
|
Formally Kicked Off the Strategic Planning Effort |
July 2025 |
|
Conducted 45+ Internal & External Stakeholder Interviews |
July 2025 |
|
Deployed Strategic Themes Survey |
August 2025 |
|
Developed SWOT Analysis |
August 2025 |
|
Developed Strategic Framework |
August 2025 |
|
Board & Leadership Team Offsite |
August 2025 |
|
Developed Strategic Focus Areas & Strategic Challenges |
August 2025 |
|
Developed Statements of Strategic Direction |
September 2025 |
|
Drafted Revised Vision & Mission Statements |
September 2025 |
|
Developed Strategic Initiatives |
October 2025 |
|
Obtained Board Approval for Revised Vision & Mission |
October 2025 |
|
Developed Strategic Initiative Implementation Timelines |
October 2025 |
|
Drafted Strategic Plan |
November 2025 |
|
Developed Public Facing Website |
November 2025 |
|
Presented The Plan to the Board for Adoption |
December 2025 |
|
Board Adoption of The Plan |
December 2025 |
