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Strategic Focus Areas

Strategic Focus Area Definition: Description of the Strategic Focus Area (SFA)

Strategic Challenge: A statement of the challenge or problem presented by the SFA

Statement of Strategic Direction (SSD): The SSD is the directional approach to the SFA and the Strategic Challenge

Employee Development & Engagement

Optimizing Water Supply

Community Engagement

Customer Experience

Power Supply Optimization

Enterprise Risk Management

Technology Modernization

Resilience & Reliability

Affordability

Interorganizational Effectiveness