It is important for BPUB to transform into a modern, data-driven utility by aligning technology investments with enterprise needs. Technology modernization goes beyond just implementing new tools, and requires rethinking processes, establishing IT governance, and ensuring that systems implemented are best-fit for the organization.
BPUB’s past approach to technology has been marked by isolated system deployments, weak governance, and quick-fix solutions, which has led to redundancy, lack of coordination, and underutilized system capabilities.
BPUB will centralize technology governance to ensure strategic alignment and avoid fragmented deployments.
BPUB will develop a formal IT Policy that defines decision making authority, governs technology use, aligns technology investments with organizational goals, and enhances cybersecurity.
BPUB will develop a comprehensive Technology Roadmap that identifies all mission-critical systems (e.g., AMI, OMS, GIS, Banner), assesses current-state capabilities and integration gaps, and prioritizes future enterprise technology investments over a 5-year horizon.
BPUB will deploy modern technologies that support strategic capabilities like predictive maintenance, customer communication, and operational analytics, while addressing cybersecurity risks.
BPUB will complete deployment and activation of Advanced Metering Infrastructure (AMI) for 112,523 electric and water customer endpoints to enable real-time consumption monitoring, remote reads, outage detection, and operational data analytics.
BPUB will modernize and integrate SCADA systems across electric, water, and wastewater operations to improve real-time monitoring, fault detection, outage response, grid performance analytics, and cybersecurity posture.
BPUB will integrate and streamline systems to improve data flow, reporting, and customer responsiveness.
BPUB will implement a modern, GIS-integrated OMS that leverages real-time telemetry from the upgraded SCADA system to enable advanced outage detection, automatic customer notifications, crew dispatch optimization, and system performance analytics for BPUB’s electric distribution system.
